Your best customers aren't leaving reviews. Your worst ones are.
88% of consumers trust online reviews as much as personal recommendations. Reputation automates the entire process: more positive Google reviews, fewer public complaints.
Sound familiar?
These are the gaps Reputation was built to close.
Happy customers don't leave reviews
You did great work last week. Did those customers leave you a Google review? Probably not. Satisfaction doesn't automatically become social proof.
Unhappy customers always find time
The one customer who had a bad day will leave a detailed public review. The ten happy ones won't. That imbalance kills your rating.
Your Google presence doesn't reflect your work
Potential customers Google you before they call. If your reviews are sparse or average, they call someone with a stronger profile.
Three steps. Better reviews.
Reputation automates the entire review process from request to resolution.
Automatic requests
After a purchase or service, Reputation sends a review request via SMS or email. Timed for maximum response.
Smart qualification
Happy customers get a direct Google review link. Negative feedback gets routed to you privately through AI follow-up.
Your team stays informed
Dashboard shows review stats, sentiment trends, and flagged issues. Nothing slips through.
Built to protect and grow your reputation.
Everything you need to turn happy customers into public advocates.
Automated review requests
SMS or email after purchase or service completion, with customisable timing and messaging.
Smart routing
Positive experiences directed to Google. Negative feedback handled privately before it goes public.
AI follow-up
Negative feedback gets intelligent private follow-up. Details sent to your team for resolution.
Flexible triggers
API, CRM, or Dashboard triggers. Customise when and how review requests are sent.
Reputation for every industry.
Capture reviews while the experience is still fresh, no matter what you do.
Trades & Services
Capture reviews while the work is still fresh. Plumbers, electricians, builders: right after the job is done.
Retail
Post-purchase review requests timed for product arrival. Perfect for online and physical stores.
Hospitality
Same-day review prompts when the experience is strongest. Restaurants, hotels, venues.
Simple, transparent pricing.
Save when you bundle Reputation with a Vision plan.
- Automated review requests
- Smart routing (positive/negative)
- AI follow-up for negatives
- Dashboard analytics
- Everything in Standalone
- No setup fee ($995 saved)
- Connected to Vision lead data
Ready to build a Google presence that matches your work?
Book a free discovery call and we'll set up automated review collection for your business.
Book a call